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Expert cleaners can fix that. Like when I leave a pen in the laundry. Or when someone breaks your website…

David's ink-stained shirts after a washer/dryer accident would be easy for an expert to clean...

Photo by David Innes, RealBasics.com

I can’t say how cleaners feel about cleaning ink-stained shirts to be honest, but we love fixing websites.  Broken or misbehaving or just plain old websites are like the world’s best puzzle.

I’ve been washing and drying my own clothes for a very long time.  But I can still make rookie mistakes.  Like this weekend when I decided alllll my shirts needed washing, even my clean ones, needed washing to freshen them up.  Which would have been a brilliant idea if… I hadn’t left a pen in one of the pockets!  Yikes!  (If you see me wearing old farmer flannels or loud Hawaiian shirts this week and wonder why…)

Sometimes us do-it-yourselfers make mistakes that are really hard for non-professionals to correct.  Like leaving pens in the laundry or breaking their website.  Mistakes like that are often easy cleanups for professionals though, not because they’re better or smarter than you but because they’ve got the experience and tools to do it with.

The cleaners down the street aren’t going to call me an idiot when I bring (all) my shirts in after my inky disaster.  Things like that happen. They understand.  And they’ll easily fix it for me for way less than it would cost to replace all my shirts.

For the same reason I never call someone an idiot if their website breaks while they’re working on it.   And they’re almost always easy for us to fix, also for far less than it would cost to replace the website!

We’ve got the tools and knowledge to fix websites, from really simple fixes like clearing up an alarmingly permanent “Briefly unavailable for scheduled maintenance. Check back in a minute” notice when you tried an update all the way up to (and sometimes even including!) accidentally deleting your entire website or database!

If you or someone you care about wakes up to a broken website that’s an idea client for us.  Give us a call or send them an email introduction to us.  We’d love to help.

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David Innes, RealBasics.com

I've been building and maintaining websites since 1997 and building and supporting similar hypertext-driven software since 1987. I've done maintenance, support, and maintenance for physical and digital systems since 1981.